Shipping Policy

Thank you for shopping with 7evens! We want to make sure you receive your orders as smoothly and quickly as possible. Below are all the details on how we handle shipping.

1. Shipping Options & Costs

  • We offer various shipping options based on where you’re located and how quickly you’d like to receive your order.
  • Shipping costs will be shown at checkout and depend on your chosen shipping method and destination. Free shipping may be available for orders over a certain amount (check your cart to see if this applies).

2. Order Processing Time

  • Most orders ship within 1-3 business days (Monday to Friday) after payment is confirmed.
  • If you’ve ordered custom items, please allow for a bit more processing time. We’ll let you know if any delays come up.

3. Estimated Delivery Times

  • Domestic Orders:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Overnight Shipping: 1 business day
  • International Orders:
    • Standard International: 10-15 business days
    • Express International: 5-7 business days
  • Please keep in mind that these delivery times are estimates and may vary depending on customs or unexpected delays.

4. Where We Ship

  • 7evens ships to most places worldwide, though a few items may have shipping restrictions.
  • At checkout, you’ll see whether we’re able to ship to your location based on your cart’s contents.

5. Tracking Your Order

  • After your order ships, we’ll email you a tracking number so you can keep an eye on its progress. Simply click the link to track it through the carrier’s website.

6. Lost, Delayed, or Missing Shipments

  • If your order hasn’t arrived on time, please contact us at [support@7evens.com] with your order number. We’ll work with the carrier to find out what’s happening.
  • For confirmed lost packages, we can send a replacement or issue a refund, depending on your preference.

7. Damaged or Incorrect Orders

  • If your order arrives damaged or incorrect, email us at [support@7evens.com] within 48 hours of delivery. Include photos and your order number, and we’ll fix the issue with either a replacement or a refund.

8. Customs, Duties & Taxes (International Orders)

  • International orders may be subject to customs fees, taxes, or duties, which are the responsibility of the buyer. These charges aren’t included in the shipping cost and may vary by country.

9. Need Help?

  • For any other questions, just reach out to us at [support@7evens.com] or [phone number]. We’re here to help!

Thank you for shopping with 7evens! We appreciate your trust in us and look forward to serving you.